Hundreds of PAL passengers's flight got canceled due to insufficient workforce

Hundreds of PAL passengers's flight got canceled due to insufficient workforce

As many of the Philippine Airlines (PAL) crew fell sick, several flights were canceled, resulting in hundreds of passengers being stranded.

"Many of our cabin crew called in sick. As such, we were compelled to cancel flights. Combination of domestic and international," PAL spokesperson Cielo Villaluna said on Viber, based on the report of Manila Times.

She added the airlines posted an advisory a few days ago telling passengers about the cancellations of flights from January 9 to January 16.

Last Monday, passengers were startled upon learning that their flights were canceled. Some said that they learned of the cancellation upon arriving at the airport.

"Our Airport team set up a tent where stranded passengers can stay as they await their turn to enter the PAL ticketing office in NAIA. Per Airport Services, water and snacks were given this AM [morning] and for lunch, water and sandwiches," Villaluna said.

She also said several ticketing agents of the airlines also fell ill.

On Friday, PAL said it's experiencing challenges sustaining full operations since its frontline and support personnel that are unable to work are increasing due to precautionary quarantine or self-isolation requirements.

(Manila Times)


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