Passenger flights from flag carrier Philippine Airlines (PAL) will be prohibited from running an operation on Manila to Hong Kong flights for the following two weeks after Hong Kong confirms that three positive COVID-19 cases were identified to be from PAL's flight from Manila.
However, in those following weeks, passenger flights from Hong Kong to Manila will still operate.
In yesterday's South China Morning Post report, from last Sunday until Sept. 11, operating flights between Manila and Hong Kong from PAL is prohibited by the Hong Kong government.
PAL confirmed the suspension in a statement yesterday.
"Philippine Airlines passenger flights from Hong Kong to Manila continue to operate every Wednesday, Thursday, and Friday, according to our planned schedules. In the other direction, while PAL will not be able to carry passengers from Manila to Hong Kong up to Sept. 11 to comply with the restriction, we will continue to operate all-cargo flights into Hong Kong," the airline said in a report by PhilStar.
Passengers affected by the suspension may rebook, refund, or convert their tickets into a travel voucher, while the fees of rebooking and refund service are waived, PAL said.
Hong Kong implemented the two-week suspension because, on Sunday, they confirmed that in the seven COVID-19 cases, three were identified to be from PAL's flight PR300 from Manila, based on the South China Morning Post report.
However, according to PAL, when all three passengers, two Filipinos and one Chinese national, checked in for their flight, their COVID-19 test results were negative.
The airlines said that regulatory safety protocols in the Philippines and abroad are continued and consistently followed by the industry.
"We reiterate that the top priority of Philippine Airlines has always been the safety and health of our passengers. We assure the flying public that strict safety measures are in place to protect our passengers throughout the journey on all our flights," PAL said in a PhilStar report.
"Our advanced cabin air flow systems ensure a protective air flow inflight, and each plane has onboard HEPA filters to cleanse cabin air from bacteria and viruses. Our cabin crew who serve and assist wear full PPEs as well as face masks and shields. Every aircraft surface is also sanitized and disinfected after every flight," it added.